Shipping and Payment 

Orders placed on working days before 3:00 p.m. are shipped the same day. This applies to cash on delivery orders or PayPal payments. In the case of bank transfers, we send the goods after the payment is credited.

Taking care of the highest quality of customer service, we cooperate with courier companies:



Shipping costs

We send parcels up to 30 kg free of charge

The costs of shipments over 30 kg and large-size parcels are determined individually.

Please contact us to calculate international shipping costs.

Pickup in person at the company's headquarters is also possible:

Compan-IT Sp. K.

ul Wojewódzka 13a

58-560 Jelenia Góra

Returns

Address for return

Compan-IT Sp. K.

ul Wojewódzka 13a

58-560 Jelenia Góra

Additional information

a) Only consumers are eligible for returns.

b) Returns are not available to companies.

c) The shipping cost is borne by the seller - after accepting the return, we send a DHL label to which the returned goods should be sent. We do not accept parcels sent by other courier companies or by post. The goods must be properly secured for transport.

d) The goods must be in a state that does not indicate use, in accordance with the law withdrawing from the sales contract is responsible for reducing the value of the purchased product. In this case, we will refund the amount of the refund for the purchased product, reduced accordingly.

e) All elements of the shipment must be returned, including packaging, accessories, freebies, etc.

f) After returning, we require that you sign a correcting invoice and send it to our address - Compan-IT, ul Wojewódzka 13a, 58-500 Jelenia Góra.